SHIPMENT & PAYMENT
For secure, fast and convenient payment, you have two payment methods to choose from:
PREPAYMENT:
After placing your order, you will receive our bank details by email. Please transfer the amount to our account, quoting the order number. As soon as we receive your payment, we will ship your goods immediately. Our bank details are as follows:
Account: EVERYIN GmbH
IBAN: DE61200400000346187800
BIC (SWIFT CODE): COBADEFFXXX
Purpose: XXXXXX (Your 6-digit order number)
(Please be sure to include the order number)
PAYPAL:
To pay via PayPal, you need a free PayPal account. PayPal offers various payment options and also insures all orders up to €500. If you choose PayPal as your payment method, you will be redirected to PayPal after placing your order, where you can log in or register and select your preferred payment method. In addition to paying with your PayPal balance, payments by credit card and direct debit are also possible. As soon as you have processed your payment via PayPal, we will ship your goods immediately.
KLARNA CHECKOUT:
- In cooperation with Klarna, we offer the following payment options. payment Each transaction is processed by Klarna:
- Klarna invoice: Payable within 14 days of the invoice date. The invoice will be sent to you upon receipt of your invoice. Shipment The invoice was issued for the goods and sent via email. You can find the invoice terms and conditions here. here
- Instant bank transfer
- Credit card (Visa/Mastercard)
- Direct debit
The payment options are offered through Klarna Checkout. Further information and the terms of use for Klarna Checkout can be found here. hereGeneral information about Klarna is available here. here.
Your personal data will be processed by Klarna in accordance with applicable data protection regulations and as described in [link to privacy policy]. Klarna's privacy policy treated.
SHIPPING METHOD:
Shipping is secure and fast with our shipping partner GLS. All orders are processed by us within 24 hours on weekdays and handed over to GLS as soon as possible after payment is received. Delivery to GLS Packstations is possible.
DELIVERY TO GERMANY:
Delivery within Germany costs €4.90 and is free for orders over €50. Delivery time for orders within Germany is 2-3 business days.
DELIVERY WITHIN THE EU:
Delivery within EU shipping costs €7.90 and is free for orders over €70.
DELIVERY TO SWITZERLAND:
Delivery to Switzerland It costs €17.90 including customs fees and is free of charge for goods valued at €90 or more.
IN CASE OF A COMPLAINT:
For complaints, please contact us at any time at support@fenou.de.fenou.de Please provide a brief description of your complaint. You will receive a response with all relevant information within 24 hours (weekdays).